A Structural Equation Model of Factors Influencing the Quality Culture of the Workforce in Thailand Public Higher Education Institutions
Abstract
This research aimed at developing a structural equation model of factors influencing the
quality culture of the workforce in Thailand public higher education institutions. The subjects
were 765 workforce from 60 public higher education institutions all over the country selected
by multi-stage sampling method. The data were collected using a questionnaire and analyzed
using SPSS and AMOS. It was found that the last model after the improvements had
goodness of fit with the empirical information (2/df=4.07; RMSEA=0.06; GFI=0.95;
AGFI=0.92; CFI=0.96; SRMR=0.05)and the power of estimates at a good level with the
squared multiple correlation of0.33. Factors with the total effectson the quality culture
ranging from the most to the least wereperception of the managerialism level, trust in the
results of education quality assessment, commitment to quality, communication about
education quality assessment and participation in education quality assessment.