The Impact of Human Resource Practices on Employee Retention in the Hotel Industry

The hotel sector depends significantly on its workforce to gain a competitive edge. The biggest obstacle to maintaining the value of client loyalty and happiness is employee retention. Higher employee job satisfaction will result from the efficient application of HR policies pertaining to job security, work-life balance, career advancement, job design, and pay scale. An organization's employee turnover rate is lowered when job satisfaction is increased. In order to increase employee retention in the hotel industry, strategies like pay management, recruitment and selection, training and development, and performance appraisal are essential. The paper highlights the crucial role on Human Resource (HR procedures are to reducing staff churn and promoting retention in the hospitality sector. The business's success is ascertained by interactions between staff members and visitors, which makes keeping personnel essential. Furthermore the review addresses the importance of employee retention. Employee retention is characterized by operational efficiency and cost savings, talent retention, maintaining a talented workforce, increasing tax revenue. Strategic implementation of employee retention strategies is identified as a way of maintaining high performing employees. Employee retention programs play an important role in attracting and retaining skilled employees, and it is more efficient to retain qualified and highly-skilled employees than to train and onboard new ones. Numerous studies have been conducted on how human resource planning affects employee retention. These academic works however, fall short; they are not thorough enough, inconsistent, or definitive enough especially on the impact of Human Resource practices on employee retention. Further, they failed to explain what keeps other workers at work till retirement? Based on the aforementioned, this study was created to investigate how human resource practices affect the rate of employee retention in the hotel sector in Ghana. HR practices such as effective on the job training, streamline recruitment and hiring, fair compensation of employee etc. ensure employee retention for companies. This paper also addresses challenges to these HR practices in retaining employees, including high turnover cost, unclear job experience, low employee engagement and compliance and labor law. These challenges highlight how difficult it is to implement successful human resource practices for staff retention.

The hotel sector depends significantly on its workforce to gain a competitive edge. The biggest obstacle to maintaining the value of client loyalty and happiness is employee retention. Higher employee job satisfaction will result from the efficient application of HR policies pertaining to job security, work-life balance, career advancement, job design, and pay scale. An organization's employee turnover rate is lowered when job satisfaction is increased. In order to increase employee retention in the hotel industry, strategies like pay management, recruitment and selection, training and development, and performance appraisal are essential. The paper highlights the crucial role on Human Resource (HR procedures are to reducing staff churn and promoting retention in the hospitality sector. The business's success is ascertained by interactions between staff members and visitors, which makes keeping personnel essential. Furthermore the review addresses the importance of employee retention. Employee retention is characterized by operational efficiency and cost savings, talent retention, maintaining a talented workforce, increasing tax revenue. Strategic implementation of employee retention strategies is identified as a way of maintaining high performing employees. Employee retention programs play an important role in attracting and retaining skilled employees, and it is more efficient to retain qualified and highly-skilled employees than to train and onboard new ones. Numerous studies have been conducted on how human resource planning affects employee retention. These academic works however, fall short; they are not thorough enough, inconsistent, or definitive enough especially on the impact of Human Resource practices on employee retention. Further, they failed to explain what keeps other workers at work till retirement? Based on the aforementioned, this study was created to investigate how human resource practices affect the rate of employee retention in the hotel sector in Ghana. HR practices such as effective on the job training, streamline recruitment and hiring, fair compensation of employee etc. ensure employee retention for companies. This paper also addresses challenges to these HR practices in retaining employees, including high turnover cost, unclear job experience, low employee engagement and compliance and labor law. These challenges highlight how difficult it is to implement successful human resource practices for staff retention.