Adoption of the Systematic Facilities Management Approach to the Sustainable Performance of Mosques

Mosques play a vital role in the Islamic community. Philosophically, they have been developed not only as places of worship, but also to function as a centre for various aspects of Islamic community development. However, these days, with the increasing number of mosques being built, it has become a big challenge for the mosque authorities to maintain the role of the institution as the centre of the Islamic community.  This paper explores previously unstudied issues related to the critical success factors (CSFs) of the facilities management (FM) of mosques. The final aim of the review is to develop a conceptual framework incorporating a systematic FM approach to the sustainable performance of mosques. It makes a comprehensive literature review of numerous published sources, such as journals, books, websites, magazines and unpublished theses, focusing on understanding of the concept of the FM of mosques, the concept of the CSF approach, the growing importance of FM, and its significant role in supporting the current functions of mosques. The proposed conceptual framework developed from the literature review will provide guidelines and understanding of how FM should be conceived, managed and integrated with other key management activities within the context of mosques in Malaysia. It will also provide understanding of the best practical approach to the FM of mosques. The paper contends that this approach is certain to contribute to an environment and society as prosperous as it was during the golden age of the Prophet Muhammad (peace be upon him) if the concepts outlined in the proposed framework are adopted and adapted. 

Mosques play a vital role in the Islamic community. Philosophically, they have been developed not only as places of worship, but also to function as a centre for various aspects of Islamic community development. However, these days, with the increasing number of mosques being built, it has become a big challenge for the mosque authorities to maintain the role of the institution as the centre of the Islamic community.  This paper explores previously unstudied issues related to the critical success factors (CSFs) of the facilities management (FM) of mosques. The final aim of the review is to develop a conceptual framework incorporating a systematic FM approach to the sustainable performance of mosques. It makes a comprehensive literature review of numerous published sources, such as journals, books, websites, magazines and unpublished theses, focusing on understanding of the concept of the FM of mosques, the concept of the CSF approach, the growing importance of FM, and its significant role in supporting the current functions of mosques. The proposed conceptual framework developed from the literature review will provide guidelines and understanding of how FM should be conceived, managed and integrated with other key management activities within the context of mosques in Malaysia. It will also provide understanding of the best practical approach to the FM of mosques. The paper contends that this approach is certain to contribute to an environment and society as prosperous as it was during the golden age of the Prophet Muhammad (peace be upon him) if the concepts outlined in the proposed framework are adopted and adapted.