Case studies for implementing MCDA for tender and purchasing decisions in hospitals in Indonesia and Thailand
Abstract
Background: A multi-criteria decision analysis (MCDA) approach has been suggested for helping purchasers in lowand middle-income countries in an evidence-based assessment of multi-source pharmaceuticals to mitigate potential
adverse consequences of price-based decisions on patient access to efective medicines. Six workshops for develop‑
ing MCDA-instruments for purchasing were conducted in Indonesia, Kazakhstan, Thailand, and Kuwait in 2017–2020.
In Indonesia and Thailand, two pilot-initiatives aimed to implement the instruments for hospital drug purchasing
decisions.
Objective: By analysing and comparing the experiences and progress from the MCDA-workshops and the two caseexamples for hospital implementation in Indonesia and Thailand, we aim to gain insights, which will support future
implementation.
Methods: The selection of criteria and their average weight were compared quantitatively across the MCDA-instru‑
ments developed in all four countries and settings. Implementation experiences from two case-examples were stud‑
ied, which included (1) testing the instrument across a variety of drugs in seven hospitals in Thailand and (2) imple‑
mentation in one specialty hospital in Indonesia. Semi-structured interviews were conducted via web-conferences
with four diverse stakeholders in the pilot implementation projects in Thailand and Indonesia. The open responses
were evaluated through qualitative content analysis and synthesis using grounded theory coding.
Results: Drivers for implementation were making ‘better’ decisions, achieving transparency and a rational selection
process, reducing drug shortages, and assuring consistent quality. Challenges were seen on the technical level (defni‑
tion or of criteria, scoring methods, access to data) or change-related challenges (resistance, perception of increased
workload, lack of competencies or capabilities, lack of resources). The comparison of the MCDA instruments revealed
high similarity, but also clear need for local adaptations in each specifc case.
Conclusion: A set a of measures targeting challenges related to utility, methodology, data requirements, capacity
building and training as well as the broader societal impact can help to overcome challenges in the implementation.
Careful planning of implementation and organizational change is recommended for ensuring commitment and ft to
local context and culture.