The Role of Communication Apprehension and SelfStigma of Academic Help-Seeking in Native and Nonnative English Speakers: Evidence from UK University Students
Abstract
Although communication apprehension (CA) has long been reported to hinder communication
skills and academic attainment, its cumulative impact on self-stigma of academic help-seeking
in a global education market has nevertheless been overlooked. The present study examined
the relationship between CA and self-stigma of academic help-seeking among British
university students who acquired English at different stages in their lives and its impact on
achievement. Data were collected from 150 students who completed the Personal Report of
Communication Apprehension (PRCA-24) and the self-stigma of academic help-seeking scale
together with a demographic questionnaire. Overall, the findings showed a significant
relationship between CA and self-stigma of academic help-seeking while age of English
acquisition, residency status and level of study were also found to have a significant effect on
the level of CA. The implications of the results are discussed within the higher education
provision, pedagogy and psychological frameworks