A Survey on the Dimensionality of Organizational Citizenship Behaviour in Primary Schools: Teacher’s Perception

Remaining in competitive environment with the success of schools in construction of high learning outcomes in students, depends on teachers who are willing to contribute to the successful changes, regardless of their formal job descriptions. These non-prescribed behaviours by teachers are recognized as “organizational citizenship behaviours. The purpose of this study is to determine the level of organizational citizenship behaviour in primary schools in Malaysia. In this research organizational citizenship behaviour model by Organ (1988) was chosen. In the current study 410 primary school teachers from 72 schools in six education districts in Selangor state, Malaysia based on stratified random sampling were selected. Data were collected based on survey method and were analysed by using descriptive and One-way ANOVA test. Confirmatory Factor Analysis (CFA) was conducted to confirm that the instrument is valid (content, construct, convergent, and discriminant) and reliable. The findings illustrated that the level of organizational citizenship behaviour was at high level based on primary teachers’ perception. Moreover, there was no significant difference found to exist between National, National type Chinese and National type Tamil school based on the level of exhibited organizational citizenship behaviour except civic virtue dimension. It was also found that, National schools’ teachers showed more civic virtue behavior than National type Chinese teachers in Malaysian primary schools .The result of this study suggest several implications for Ministry of Education, policy makers, headmasters and teachers for improvement of schools through encouraging voluntary behaviours of workers and increasing exchange relationships within schools.  

Remaining in competitive environment with the success of schools in construction of high learning outcomes in students, depends on teachers who are willing to contribute to the successful changes, regardless of their formal job descriptions. These non-prescribed behaviours by teachers are recognized as “organizational citizenship behaviours. The purpose of this study is to determine the level of organizational citizenship behaviour in primary schools in Malaysia. In this research organizational citizenship behaviour model by Organ (1988) was chosen. In the current study 410 primary school teachers from 72 schools in six education districts in Selangor state, Malaysia based on stratified random sampling were selected. Data were collected based on survey method and were analysed by using descriptive and One-way ANOVA test. Confirmatory Factor Analysis (CFA) was conducted to confirm that the instrument is valid (content, construct, convergent, and discriminant) and reliable. The findings illustrated that the level of organizational citizenship behaviour was at high level based on primary teachers’ perception. Moreover, there was no significant difference found to exist between National, National type Chinese and National type Tamil school based on the level of exhibited organizational citizenship behaviour except civic virtue dimension. It was also found that, National schools’ teachers showed more civic virtue behavior than National type Chinese teachers in Malaysian primary schools .The result of this study suggest several implications for Ministry of Education, policy makers, headmasters and teachers for improvement of schools through encouraging voluntary behaviours of workers and increasing exchange relationships within schools.